Contact

Questions about a grade, your order or a return? Send us a message and we'll reply within one business day, Monday to Friday, 9am to 6pm Eastern.

If it's about an order, include your order number so we can find it quickly.

Quick answers

When will my camera arrive? We ship within 2–4 business days, and it arrives in 5–8 business days from your order.

How do I return it? Email us within 30 days of delivery and we'll send return instructions. Full refund, no restocking fee.

Something's wrong with my camera. Email us with a short description and, if you can, a photo or video. Faults from normal use within 90 days are covered by our warranty.

support@retakecamera.com
Mon–Fri, 9am–6pm ET
+1 856 204 3445